[Problem] Image chart without labels

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  1. oruz, Member

    Hi,

    I´m a Premium user and lately I´m facing problems when trying to construct the Dashboard view.

    Seems that the chart image was generated but without the axis labels, values and legends...ie no text at all... like below:

    http://www.oruz.com.br/char_problem.png

    The HTML in main_top.html is:

    <img src="report.php?r=11&u2=1&u3=27%2F07%2F2014&u4=26%2F08%2F2014&u5=0&u6=DIA&m=1&h=47bd02f8d50fa51106c65922f0a3ef0cda7d36b9&hdr=0&getchart=1" alt="Average time" /></div>

    <img src="report.php?r=8&u2=1&u3=27%2F07%2F2014&u4=26%2F08%2F2014&u5=0&u6=DIA&u7=4%2C5%2C6&m=1&h=b33176f34509078e04c770f15b44ec7f3f639909&hdr=0&getchart=1" alt="Flux" />

    Somebody could help me figure out what happens?

  2. myDBR Team, Key Master

    Hi,
    first thing to check is that if the ChartDirector fonts are correctly installed in the server. Missing labels and axis usually means that the fonts are missing.

    You can also use SVG charts (rendered in the browser) which gives you nicer looking charts.

    --
    myBBR Team


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