1. 

   ksimkin, Member

   Hi I am using the following code to display 2 charts

   
   <img src="https://www.efms.uk.com/application/MYDBR/report.php?r=31&m=7&h=647739245512490786841d9507fc7fabb2a12e41
   &getchart=1"alt="Expenditure Chart"style="width:420px; height:250px"/>

   Both charts show on my office Mac but not when using Ipad or connecting from outside my own network am I missing something - using chart director
2. 

   myDBR Team, Key Master

   Try using shorter version and urlencode the URL:

   < img src="report.php?r=31&m=7&h=647739245512490786841d9507fc7fabb2a12e41&getchart=1" alt="Expenditure Chart" />

   --
   myDBR Team
3. 

   ksimkin, Member

   OK tried that but still no charts showing from outside of my network
4. 

   myDBR Team, Key Master

   The network connection should play no role. As for the iPad, do you use PNG/SVG charts (as opposed to Flash_charts) so that iPad is able to show them?

   What do you get as a result when accessing from outside? Is the URL the same when accessing from the outside?

   --
   myDBR Team
5. 

   ksimkin, Member

   Its not an ipad issue all of the reports are available and show up on my clients (External Clients) pc's laptops and ipads etc. using chrome, firefox and even IE and the charts show OK Its only a problem when the above code is placed in main_top.html and all you get is the outline of where the chart should be and the alternative name shows sometimes you see a small image symbol but the charts wont display as a dashboard
6. 

   myDBR Team, Key Master

   Do you get an outline (indicating no data) or a broken image link? Do you use same logins to test the dashboard?

   --
   myDBR Team
7. 

   ksimkin, Member

   I get an outline border with a little image in the top lefthand corner. I have tried different logins to test and all do the same
8. 

   myDBR Team, Key Master

   Please contact support for more details so we can take a look at it.

   --
   myDBR Team

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