License was not detected

(4 posts) (2 voices)
  • Started 7 months ago by jolly
  • Latest reply from myDBR Team

Tags:

No tags yet.

  1. jolly, Member

    hi! I have a scenario where i was troubleshooting mydbr, i don't want to mess with our prod DB so i dumped it and import the mydbr DB to other mysql server and used it. I reinstalled mydbr the the "You need a valid license. Log in as admin to enter one or contact your admin." message is gone. Then after my troubleshooting, i put mydbr settings to our prod mydbr mysql, did the same thing but "You need a valid license. Log in as admin to enter one or contact your admin." never went away. We have just renewed our premium license this January btw. Need help ASAP.

    Posted 7 months ago #
  2. myDBR Team, Key Master

    Answered the question in support email. A short version: You have set myDBR to use Automatic login but the credentials are wrong. Use myDBR login URL to do normal login and add the license.

    --
    myDBR Team

    Posted 7 months ago #
  3. jolly, Member

    Please check my email reply.

    Posted 7 months ago #
  4. myDBR Team, Key Master

    No need to keep up discussion in two channels. Support will take care of this.

    --
    myDBR Team

    Posted 7 months ago #

Reply

You must log in to post.