1. 

   chadwickhung, Member

   Please help urgently, my reporting server is completely down down.
   The error message is "ERR_EMPTY_RESPONSE"
   Thanks.
2. 

   chadwickhung, Member

   my php version is 5.4.45
   I'm using premium version for years, it was working fine before upgrading to mydbr 5.7

   Please help.
3. 

   chadwickhung, Member

   If I try in safari, it said server dropped connection
   If I try in Chrome, it said "ERR_EMPTY_RESPONSE"

   Please help.
   Thanks
4. 

   myDBR Team, Key Master

   Hi,
   The problem is in the server side, so check the web server error log what is causing the error.

   --
   myDBR Team
5. 

   chadwickhung, Member

   I can see 2 errors

   [warn-ioncube] Can't deserialise zval type 254 (pid 16184)

   [notice] child pid 16184 exit signal Segmentation fault (11)
6. 

   chadwickhung, Member

   Please help. Is the zval issue due to some version conflict of php or ioncube or mysql?

   Thanks
7. 

   myDBR Team, Key Master

   This seems to be an ionCube compiler error in PHP 5.4.

   We've now compiled the application with older compiler version which does not have this error.

   You can get the new version by downloading the PHP 5.4 version and replacing the myDBR installation with the downloaded version. Do keep the existing mydbr_config.php and the user-directory. See instructions for manual update from the documentation.

   Note that we will be dropping support for PHP versions 5.3 - 5.5 later this year once the PHP 7.4 support comes along. For now you can update to the PHP 5.4 version, but suggest that you update to PHP 7.x soon after that.

   --
   myDBR Team
8. 

   chadwickhung, Member

   Thanks. It works now after using your version of myDBR.
   Would I encounter the same issue when I auto update next time?

   Thanks
9. 

   myDBR Team, Key Master

   The automatic updater will work in the future.

   What you should do though, is to update your PHP to newer version. PHP 7.3 is the recommended version for now.

   --
   myDBR Team

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