applying update error

(3 posts) (2 voices)


  1. eugfri, Member

    I have never had this issue before but now when i m trying to apply mydbr update I get the following error:

    Update wizard failed
    The update wizard could not contact the myDBR update server.

    Please try again in a few minutes or visit for more information.
    If your server is behind a firewall, you can use a a Proxy server defined in Environmental Settings.

    When I simply try to access on the server where mydbr is installed - i have no issues. http proxy setting is not required on our network and I have never had it in mydbr before and have done countless updates.

    What could be wrong?

    Thank you

  2. myDBR Team, Key Master

    We are moving towards providing the update through HTTPS instead of HTTP. For now, the info-page (changelog) is served via HTTPS and that is likely what is causing your update to stop. Either your firewall is blocking the HTTPS access or your PHP does not recognize the certificate (PHP is not configured with valid CA file, see php.ini's curl.cainfo).

    You can continue with the update by adding &action=update to the end of the "Update wizard failed..." page URL, the rest of the update for now is done still with HTTP.

    myDBR Team

  3. eugfri, Member

    it worked!
    thank you!


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