Problem Ordering License(renewal)

(3 posts) (2 voices)


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  1. cpnewtek, Member

    After going through the process of getting all the approvals to renew the license.
    getting the information over to the finance department.
    getting them the login information and all the links.
    they ordered the wrong license type.. (mssql instead of mysql).
    what is the process here for getting this license reprovisioned?
    just email support?
    it is a renewal so there's past history of it being mysql instead.

  2. myDBR Team, Key Master

    License changed. See the answer to the support ticket.

    myDBR Team

  3. cpnewtek, Member

    awesome! thanks for the quick turn around time!


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