Export report as PDF!

(8 posts) (2 voices)


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  1. vannc, Member

    Dear Team,

    I am experiencing an issue with exporting a report. When attempting to export a report with CPU usage being excessively high, the PDF export fails (the export process just loads indefinitely and eventually times out), even though my report selection is minimal, as shown below:

    Copy code
    Please assist me in resolving this matter.

    Thanks Team!

  2. myDBR Team, Key Master

    Check your PDF generator (wkhtmltopdf/WeasyPrint) that it is properly installed.

    myDBR Team

  3. vannc, Member

    Dear Team,

    I checked the environment settings and confirmed the installed module. How can I verify if it's working properly?
    [Link to screenshot: https://drive.google.com/file/d/1rAeVx6TAl0YFWLM-07Hu_wRCuxhjiObg/view?usp=sharing

  4. myDBR Team, Key Master

    Please follow the instructions on the debug screen.

    myDBR Team

  5. vannc, Member

    Dear Team,

    I apologize for the inconvenience. Regarding the link https://drive.google.com/file/d/1XT_KFzpoBGWkYsFYU1ioW5-RU3kPYHBu/view?usp=sharing, I would like to mention that wkhtmltopdf is working properly.

  6. vannc, Member

    Dear team!

    I exported a small report successfully, but exporting a large report returns a 504 Gateway Timeout, CPU so high. Is there any way to fix this?
    Thanks team!

  7. myDBR Team, Key Master

    A duplicate post.

    myDBR Team


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