1. 

   Dev, Member

   Hi,

   We have created a new report server. The old one was running on CentOS, which AWS doesn’t support. Now, the EC2 instance that runs the new server for reports is having issues. As a result, the PDFs are not downloading correctly and print all the parameters used in the MyDBR UI.

   Image for reference: https://drive.google.com/file/d/1KS1EUD6dinyL_zbHcKe2Du2p796AG94o/view?usp=sharing

   Thank you
2. 

   myDBR Team, Key Master

   It looks like PDF creation is unable to load the CSS and JavaScript files.

   Use the export debug option to identify the issue. Also, ensure that the server recognizes its own hostname, as failing to do so could prevent the server from loading the CSS and JavaScript files.

   --
   myDBR Team
3. 

   Dev, Member

   Could you please direct me on how to use the export debug option exactly? I have used export.pdf on report level. But how can i use the debug option? is it something done on query level or on server/backend?
4. 

   myDBR Team, Key Master

   Add following command to the report:

   select 'dbr.export.options', 'debug', 1;

   This will provide instructions for executing commands on the server command line, allowing you to identify the problem.

   --
   myDBR Team

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