1. 

   cayasanchez, Member

   We have a report that is using different colors depending on the values for some columns.
   The report is showing correctly on HTML and also it is exporting the data correctly to CSV when using the download icon that is at the top right of the report, but if I try to export the report using the download button at the left then the report exports as an empty file.
   Any ideas what is wrong?
2. 

   myDBR Team, Key Master

   What is the download button on the left that you’re referring to?

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   myDBR Team
3. 

   cayasanchez, Member

   Take a look at this image https://drive.google.com/file/d/1IINL7XdcoXu6yl_8fIV_AnNisKMOdROR/view?usp=drive_link
4. 

   myDBR Team, Key Master

   The image is not accessible.

   Please open a support ticket with SQL export of the report in question.

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   myDBR Team
5. 

   cayasanchez, Member

   How to open a support ticket? Where is that option in MyDBR?
6. 

   myDBR Team, Key Master

   Use support email support@mydbr.com.

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   myDBR Team

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