Loader Stays Active After Export Completion

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  1. Dev, Member

    Hi,

    I’ve added a custom customer loader in MyDBR using JavaScript.
    The loader works fine during normal report loading, and it also triggers when I export the report (which is expected I guess).

    However, the issue is that after the export download completes, the loader continues to display and never stops.

    How can I resolve this so that the loader hides automatically once the export is finished?

  2. myDBR Team, Key Master

    If the loader keeps showing the spinner GIF at the top of the page, first check whether your custom loader is causing any errors in the console. If you don’t see any, please share some details about your custom loader. You can use the support ticket for this.

    --
    myDBR Team


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