Error after upgrade to 1.4

(10 posts) (3 voices)
  1. ishmael, Member

    Hello,

    After upgrading to the latest 1.4 version i now get an error in every report.

    Notice: Undefined index: flashver in /var/www/mydbr/apps/showReport.php

    What can I do to fix this?

  2. myDBR Team, Key Master

    Try to log out and log in. That should clear the problem. Flash existence is now detected at login and you might have an old session from previous version.

    --
    myDBR Team

  3. Hi,

    I'm not able to run setup or anything of mydbr at all.

    I'm running IIS 6 on a Vista 32bit PC with PHP 5.2.5.
    (I gave all users all rights on this directory)

    When I try to launch index.php or anything else, I receive a 200 Internal Server Error.

    IonCube is installed and is listed when checking with phpinfo.
    I'm using Zend too and when checking with the Zend Administration page, I see that the iconcube loader is launched, but the Admin page shows me also that ioncube_loader_win_5.2 is not executed/loaded. But the ioncube wizard/tester is saying all is fine. How reliable...

    Then I tried the whole thing on another machine:
    Here PHP 5.2.5 and Apache, almost the same problem: 500 Internal Server Error.

    Not a good start...

    I hope someone can help me as I need any reporting software very urgent up & running :-(

    Thank you!

  4. myDBR Team, Key Master

    IonCube is installed and is listed when checking with phpinfo.
    I'm using Zend too and when checking with the Zend Administration page, I see that the iconcube loader is launched, but the Admin page shows me also that ioncube_loader_win_5.2 is not executed/loaded. But the ioncube wizard/tester is saying all is fine. How reliable...

    What is the information on phpinfo about the ioncube_loader? myDBR will check the existence of the loader and if you are missing the loader, it will guide you through the installation.

    When I try to launch index.php or anything else, I receive a 200 Internal Server Error.

    Please check the web server error log for further details. Looks like you have a problem that prevents web server even reaching myDBR.

    You are using the latest version of myDBR?

    --
    myDBR Team

  5. Hi,

    To answer your questions:

    - phpInfo lists under "Additional Modules": ionCube Loader
    As said, the test program from ioncube is saying all is fine. On both machines, PHP, MySQL, etc. is working in general fine.

    - I have checked the web server log on both computers (IIS and Apache) and none shows me any entry.

    - Version: I downloaded the version I get from your website. I trust this is the latest, or?

    Do you have a ioncube-compiled "hello world"-script so I can easily and clearly check whether ioncube or myDBR causes the problem?

    Thank you!

  6. myDBR Team, Key Master

    - phpInfo lists under "Additional Modules": ionCube Loader
    As said, the test program from ioncube is saying all is fine. On both machines, PHP, MySQL, etc. is working in general fine.

    If ionCube is listed on phpinfo it's installation seems to be fine.

    You can verify the existence it by accessing the troubleshooting page:
    http://yourserver.com/mydbr/tools/troubleshoot/extensions.php

    - Version: I downloaded the version I get from your website. I trust this is the latest, or?

    Yes, it is the latest version.

    - I have checked the web server log on both computers (IIS and Apache) and none shows me any entry.

    On the Apache server you can also try to disable the ionCube extension. When accessing the myDBR without the ionCube loaded you should get the Wizard that will guide you trough with the ionCube installation. This way you you see that the problem does not lie in the ionCube installation. Also, disabling the included .htaccess file in Apache might help you find out what is causing the problem.

    --
    myDBR Team

  7. Hi,

    I run the test script /tools/troubleshoot/extensions.php and this is the result:

    Extensions:
    ionCube Loader OK
    MySQL Support OK
    Microsoft SQL Server support not installed
    ChartDirector support not installed

    Apache:
    I removed the .htaccess file and receive the same error (500 Internal Server Error).

    Deactivation ionCube:
    I have done so and the Wizard is coming up (on IIS & Apache). When I activate ioncube again, the error appears again.

  8. Hi,

    Is it possible to download somewhere the 1.5 release? I'd like to give it try to see if that has the same problems.

    Thank you!

  9. myDBR Team, Key Master

    Hi,
    The 1.5 release is no longer available.

    Try to check that the ionCube loader matches your configuration (ts / nts, 32bit / 64bit, VC6 / VC9).

    What is the excact server configuration you are using?
    What is the ionCube loader that you are using?
    What are the exact references to ionCube in the phpInfo?

    --
    myDBR Team

  10. Hi,

    For all who have the same problem, here is the reason/cause for the error:
    If you have Zend installed (in my case "Zend for Oracle"), remove it.
    After I have done so, it works.


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