Code 11 when creating PDF

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  1. labber, Member

    Getting this error when trying to export a PDF on myDBR. It only happens when people visit using https, http is fine.

    There was an error (code:11) producing the pdf document

    We are running Apache 2.2.3, PHP 5.2, and are using wkhtmltopdf.

    We also tried using the default PDF software that comes with myDBR but that just does nothing on both http and https.

  2. myDBR Team, Key Master

    What is your server OS and what wkhtmltopdf you are using?

    What happens is that when myDBR calls wkhtmltopdf the wkhtmltopdf fails and OS returns an error (11). You can try to debug the reason by enabling export debug:

    select 'dbr.export.options', 'debug', 1;

    What this does is that it prepares the report for export and shows you the command it would have executed. You can then take the command and run it in the server to see if you get additional info.

    myDBR Team

  3. labber, Member

    We are using RHEL 5


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