myDBR not recognizing ChartDirector extension

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  1. aescripts, Member

    After upgrading to 1.4.4 the ChartDirector php extension is no longer detected by myDBR even though it still shows up in phpinfo. The chartDirector demos function properly as well. Tried restarting the server and no luck. Any reason I would suddenly stop recognizing it?

    Thanks

  2. myDBR Team, Key Master

    In order to make the transition to PHP 5.3, the dynamic loading of the extensions is no longer supported. Make sure that your ChartDirector is correctly loaded in php.ini as an extension like this:

    extension=phpchartdir520.dll

    You can see if the extension is correctly loaded by accessing

    mydbr/dbr/user/troubleshoot/extensions.php

    --
    myDBR Team

  3. aescripts, Member

    The extenstion is now being recognized in the environment settings but when I run a report I am getting this error:

    Warning: main(lib/external/ChartDirector/phpchartdir.php) [function.main]: failed to open stream: No such file or directory in /home/mydbr_reporting/public_html/mydbr/lib/chart2.php on line 2

    Fatal error: main() [function.require]: Failed opening required 'lib/external/ChartDirector/phpchartdir.php' (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/mydbr_reporting/public_html/mydbr/lib/chart2.php on line 2

  4. myDBR Team, Key Master

    Make sure the included file

    mydbr/lib/external/ChartDirector/phpchartdir.php

    exists and that the web server is able to access the file. Also make sure that you have the latest version of ChartDirector installed.

    --
    myDBR Team

  5. aescripts, Member

    it was a permission issue on that directory, thanks.


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