1. 

   kordzik, Member

   Ahoy!

   We use several reports to monitor different stuff - and some of those are grouped by category on our CRM suite. The CRM allows external websites to be included as dashlets and those dashlets use an iframe to display the requested page inside. Several of those dashlets are on one page containing different reports.

   The problem arises when that page is loaded for the first time - first all those dashlets are loaded and afterwards all dashlets open the reports simultaneously. The reports show the date they should (like captions, titles, tables...) except for the charts. All charts look alike - as if all charts are rendered into the same image file and that one file gets loaded by all reports. It's no difference whether they are image, flash or chartdirector charts.

   So far, there is only one workaround. Passing the getchart=1 parameter to the report. In that case the different charts are correct even when loaded simultaneously. Unfortunately many of those reports have additional data , so only displaying the chart isn't viable.

   Could you propose a solution?
2. 

   myDBR Team, Key Master

   Are the report generated from one report or from multiple reports?

   myDBR generates the image charts when the report request gets in. It then caches the charts until the IMG-tag is loaded. If your CRM delays loading the page and instead issues another report requests in there might be a conflict.

   This should not happen in flash charts though, since the flash code is embedded inside the report and no external images are cached.

   Run the updater to get the latest build and use &embed_image=1 at the end of report. This option will include the chart image into the report.

   The build also disables the report parameters to be shown in PDF export even when they are visible in the HTML-version.

   --
   myDBR Team
3. 

   kordzik, Member

   Thank you ! The &embed_image=1 parameter worked out great.

   The build also disables the report parameters to be shown in PDF export even when they are visible in the HTML-version.

   
   Is there a new version out yet? We updated nevertheless - but the report parameters are still shown in PDF export.
4. 

   myDBR Team, Key Master

   Is there a new version out yet? We updated nevertheless - but the report parameters are still shown in PDF export.
   

   The change is included in the latest build and should not display the parameters in PDF export.

   --
   myDBR Team
5. 

   kordzik, Member

   Hi there!

   We updated to myDBR 3.6.0 (build 1635) but the parameters are still shown in the pdf export. Is there some option in the configuration that could cause this? Or anything else I could try?
6. 

   myDBR Team, Key Master

   That should not happen. Are you using 'export=PDF' or 'export=pdf' in the URL?

   If the problem persists, please open a ticket in support so we can take a closer look at it.

   --
   myDBR Team
7. 

   kordzik, Member

   It's export=pdf - but i just tried export=PDF and it doesn't make any difference. I'll open a ticket.
8. 

   myDBR Team, Key Master

   Put a command:

   select 'dbr.export.options', 'debug', 1;

   into the report and include the output html file in the ticket.

   --
   myDBR Team

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