Popup Report goes to right side and can't see it

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  1. shery, Member


    I am facing this strange behavior of myDBR. It is integrated within our internal system. Most report work absolutely fine. But if there is any report where columns are many and drill reports are attached, if drill report in the form of Popup is called, it appears and disappear going towards right side of the screen and can't see it at all. Not even enough to drag it as per our convenience.

    Please assist.


  2. myDBR Team, Key Master

    myDBR checks the bounds of the browser window and places the popup report inside the visible window. How is the integration to your system done? Do you run myDBR as a standalone application or do you embed it into your systen (IFRAME or such).

    You say that this happens only if you have report that has many columns (wide report?). Could you provide a sample dummy report where this happens?

    myDBR Team

  3. shery, Member

    Inhouse system is just calling report and shows every report in a popup window.

    Yes, with wide reports. Will be difficult to provide dummy report, can we arrange a call skype/zoom maybe?

  4. myDBR Team, Key Master

    that is possible.

    Please open a support ticket in support email.

    myDBR Team


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