About / Update problem

(6 posts) (2 voices)


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  1. shem, Member

    Yesterday I upgraded to myDBR 6.7.0 (build 4929)
    Today I clicked on About / Update again, and it killed myDBR altogether.
    I cannot even get back in to the portal.
    What do I do?

  2. myDBR Team, Key Master

    There was a broken build (build 4930) that caused the app to halt. A new build was released as soon as it was noticed.

    To fox the issue, download the new build and do a manual update:

    • Download the myDBR zip file and unzip it to another directory
    • Chenge the file ownerships to web server so future updates will go smoothly
    • Copy the mydbr_config.php and the user-directory from the old installation to the new one
    • Replace the old one with the new one

    Sorry for the trouble.
    mDBR Team

  3. shem, Member

    Question: We had saved a backup of the complete mydbr directory when it was release 6.6.3

    If I restore that directory, and then click on the about/update button will I still have the problem? Or will it know to skip build 4930 and go the build after that?
    I would like to avoid doing the procedure you describe above if I can.

  4. myDBR Team, Key Master

    The database has already been updated to 6.7.0, so you better do the manual update. Follow the instructions above.

    myDBR Team

  5. shem, Member

    By the time I had got your answer, we had restored 6.6.3, and above the admin tools panel I saw a message saying there was a new release and there was a separate link to upgrade.
    So I clicked on that one and it seemed to update successfully.
    Now about/update shows 6.7.0 (build 4931)
    So can I rest peacefully now, or do I still need to do a manual update?
    I don't exactly know what you mean by "the database has already been updated to 6.7.0 so you better do the manual update"

  6. myDBR Team, Key Master

    The installation is now ok.

    myDBR Team


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